This Privacy Policy explains how Birdmi (“Birdmi”, “we”, “us”, or “our”) collects, uses, processes, and protects your personal data when you use our platform at https://www.birdmi.com (the “Platform”).
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
The data controller responsible for data processing is:
Birdmi.com
Albrechtstr. 16
10117 Berlin
Germany
Email: info@birdmi.com
We may collect and process the following categories of personal data:
Name
Email address
Phone number
Billing and payment details
Booking information
IP address
Browser type and device information
Website usage data (analytics, cookies)
Payment data from providers such as PayPal or Stripe
Social login data (if applicable)
We process your personal data based on:
Contract performance (Art. 6(1)(b)) – to process bookings
Legal obligations (Art. 6(1)(c)) – accounting, tax compliance
Legitimate interests (Art. 6(1)(f)) – improving services, fraud prevention
Consent (Art. 6(1)(a)) – marketing and cookies
We use your data to:
Process bookings and payments
Communicate with you
Provide customer support
Improve our platform and services
Send marketing communications (with consent)
We may share your personal data with:
Suppliers (tour providers) to fulfill bookings
Payment providers (e.g. PayPal, Stripe)
IT and hosting providers
All third parties are required to comply with applicable data protection laws.
Our Platform is hosted by third-party service providers who process data on our behalf under data processing agreements (Art. 28 GDPR).
Suppliers act as independent data controllers for the personal data they receive in order to provide the booked services. Their use of your data is governed by their own privacy policies.
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:
EU Standard Contractual Clauses (SCCs)
Adequacy decisions by the European Commission
We retain personal data only as long as necessary:
Booking data: up to 10 years (legal/tax obligations)
Account data: until deletion request
Marketing data: until consent is withdrawn
We use cookies and similar technologies to:
Enable website functionality
Analyze traffic
Personalize content
Cookies that are not strictly necessary will only be used with your consent in accordance with Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future via the cookie settings on our Platform.
You have the right to:
Access your personal data
Rectify inaccurate data
Erase your data (“right to be forgotten”)
Restrict processing
Data portability
Object to processing
Withdraw consent at any time
To exercise your rights, contact: info@birdmi.com
We implement appropriate technical and organizational measures, including:
SSL encryption
Secure servers
Access control
Our Platform may contain embedded content (e.g. YouTube). These providers may collect data independently.
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. Updates will be posted on this page.
If you have any questions about this Privacy Policy:
Email: info@birdmi.com
Address: Albrechtstr. 16, 10117 Berlin, Germany
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work, or place of the alleged infringement.
Our Platform may embed videos from YouTube, a service provided by Google Ireland Limited.
When you access a page containing a YouTube video, your browser may establish a connection to YouTube servers. In doing so, personal data (such as your IP address) may be transmitted to YouTube.
We use YouTube in enhanced privacy mode where possible. However, once you play a video, further data processing may occur.
For more information, please refer to YouTube’s Privacy Policy:
https://policies.google.com/privacy
We offer payment processing via third-party providers such as PayPal and Stripe.
When you make a payment, your payment data will be processed directly by these providers. We do not store full payment details such as credit card numbers.
The processing of payment data is necessary for the performance of a contract (Art. 6(1)(b) GDPR).
For more information, please refer to:
– PayPal Privacy Policy: https://www.paypal.com/privacy
– Stripe Privacy Policy: https://stripe.com/privacy
We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you within the meaning of Art. 22 GDPR.