Help

You can contact our customer service center by email or contact number.

Our customer service email address: cs@birdmi.com

Our customer service contact number : 0085231655413 (HONG KONG)

If you still can’t find a confirmation, click “Contact Us” and leave your email address with our staff. We will help you as soon as possible.

You can not edit registered emails because it is your logbook account. However, if you want to receive a voucher in another email. Please inform our staff by clicking “Contact Us” in the order form.

You can find language and currency options in the upper-right corner of the Web site. Scroll down and select the language and/or currency you prefer. (We only accept payment via PayPal or Stripe).